The Welfare Rights service gives advice by phone or email in the first instance and a face-to-face appointment will be arranged if necessary. We no longer offer a drop-in service:
Please call 01273 676 171, leave a message and we’ll get back to you.

Email: welfarerights@bucfp.org

and we'll do our best to answer any questions you may have over email. 

Sessions are run by volunteers, and it’s therefore not a statutory service, and we hope you understand that if the service is not running there would be a valid reason for this.

Please note, we're unable to provide one-to-one support to complete Universal Credit applications, your local Job Centre should assist with this. Citizens Advice Bureau also have a helpline for help with claiming UC, including arranging a translator - freephone 0800 144 8 444.

If you’re visiting this site, from outside of Brighton and Hove, we recommend searching for services close to you: https://advicelocal.uk/

Please email;

welfarerights@bucfp.org

And we'll do our best to answer any questions you may have over email. 

The Welfare Rights volunteer team provides an advice service on all aspects of social security & welfare, including

  • Advice on how to apply for benefits

  • Contacting DWP & the local authority

  • Lodging mandatory reconsiderations & appeals Support

UC50, ESA50, and PIP2 forms,

There is a dedicated service for these forms, please book in advance as this takes an entire session. Please email welfarerights@bucfp.org or call 01273 676 171, leave a message and we’ll get back to you.

Confidential Advice Line 01273 676 171 (answerphone – please leave a message) or email welfarerights@bucfp.org 

Please call centre reception for more info on 01273 601 211.

Please bring all relevant paperwork to your appointment.